Common questions
Get to know the practice experience.
Question banks, the simulator, AI explanations, and access to the platform.
How long does access last?
Each exam includes 90 days from activation; the US$20 Personal Engine includes 90 days from payment confirmation. My Exams shows your remaining days and lets you renew for another 90 days while preserving paid days you still have. We email you when your exam is ready and when 30 days remain. Download your PDFs before access ends or renew to keep practicing. There are no automatic charges.
What is included when I buy an exam?
Your purchase includes access to that exam and the Engine to practice it. You can choose session settings, use AI answer explanations and select a study language. Check the course page for its exam code, question count, material details and price.
How do I choose the right practice test?
Match the exam code and vendor to the certification you are preparing for. Review the course details, material language and published update information. Use practice alongside the vendor’s current exam objectives, documentation and hands-on study.
How do the practice and feedback settings work?
The workspace supports one-question-at-a-time practice with a score and answer review after submission. An optional feedback setting reveals the correct answer when you choose incorrectly. You can also review or retake only the questions you missed.
Can I choose the session size and question order?
Yes. When you launch an exam, you can limit the number of questions and randomize the question order or answer choices. Choose a smaller set when you want to focus on a short study session.
Can the AI explain an answer?
Yes. During answer review, use Super Intelligence to explore why an answer fits the question and how the alternatives differ. AI can make mistakes, so compare important details with your trusted study material.
When will my purchased exam be available?
Released exams become available in My Exams after payment confirmation. If an exam needs activation, it will be activated within 48 hours after payment confirmation. Follow your purchase and activation status in Orders and My Exams.
Is Exams.biz an official exam provider?
Exams.biz is an independent preparation platform. Official exam registration and vendor credentials are handled by the relevant vendor or its authorized testing provider.
Which languages are supported?
The website is available in English and Brazilian Portuguese. Each course shows its original material language. When you launch a test, choose from the available study languages for real-time translation of questions, choices and explanations. Diagrams keep their original wording.
What if I do not pass the official exam?
If you take the matching official exam within 30 days after your Exams.biz payment is confirmed and do not pass, we will refund the price paid for that Exams.biz exam after checking your invoice and official failed result. This does not cover the official exam registration fee or an Engine-only purchase. Read the guarantee terms. Send a refund request.